Unified Inbox
View and manage all inbound emails in one place.
Manage all inbound conversations in one place. View, reply, and compose messages across all your senders.
Overview
The Unified Inbox provides a per-sender view of all your email conversations. Select a sender from the dropdown to see their threads.
| Feature | Description |
|---|---|
| Per-Sender View | Switch between senders via dropdown with unread counts |
| Threaded Conversations | Emails grouped by contact with full history |
| Persistent State | Read, starred, and archived status synced across devices |
| Compose & Reply | Send new emails or reply to existing threads |
Using the Inbox
Sender Selection
Use the dropdown at the top to select which sender inbox to view. Each sender shows their unread count.
Thread Actions
- Star - Flag important conversations
- Archive - Move threads out of inbox (still searchable)
- Mark Read/Unread - Track what needs attention
All actions are persisted to the database and sync across devices.
Composing Emails
Click the compose button to send a new email from any verified sender. For replies, click reply within a thread - threading headers are automatically added.
Automation Integration
The Inbox works with your Inbound Automation rules. Even with forwarding or webhooks configured, a copy is stored in your inbox.
Tip: Each message shows automated actions taken, like "Forwarded to team@..." or "Webhook Sent".
How It Works
Step 1: Receive
Someone sends an email to any of your inbound-enabled domains (e.g. support@your-startup.com).
Step 2: Processing
Transmit processes the email, executing configured actions and storing a secure copy in the sender's mailbox.
Step 3: View & Reply
The email appears in the Unified Inbox under the matching sender. Read, reply, or compose new messages as needed.
Related Features
- Inbound Routing - Configure how emails are processed
- Webhooks - Receive real-time notifications